Shipping

We send your order as an insured package. We work together with FedEx and apply each package with a tracking number. Each shipment is insured, protecting you from any issues that may arise during shipping.

Delivery can take up to 12 business days.

AU
Shipping costs for orders < $299.99	$79,95
Shipping costs for orders > $300	$219,95

NZ
Shipping costs	$99.95

Priority handling

Your order will be processed and dispatched by us with priority. This results in your shipment being handed over to the shipping service provider on the same day or at the latest on the following day (upon receipt of payment).

After dispatch, you will receive the link to your personal shipment tracking. If you choose the Priority option, a fee of $4.00 will apply.

This service is offered by Impericon and does not affect the duration of delivery by the shipping service provider. Please note that no shipping takes place on weekends and holidays.

Delivery Time / Availability

The deliverer will try to reach you twice: If the mailman does not meet you personally, he will leave the package with your neighbors. If the mailman does not meet anybody on the second attempt, the package will be stored at your local post office, and you will have seven work days time before it will be sent back to us.

Tracking

Tracking information will be provided within the shipping confirmation e-mail. Please get in touch with our customer service ([email protected]) in case of any delivery problems.