Shipping
We send your order as an insured package. We work together with Royal Mail/ Parcelforce/ GLS and apply each package with a tracking number Each shipment is insured, protecting you from any issues that may arise during shipping.
Delivery can take around 5 business days. Please note, that there may be delays due to customs clearance.
Shipping costs
| Payment method | Region | |
|---|---|---|
| Paypal/CC | UK | £9,99 |
| Paypal/CC | UK orders over 60 GBP | £6,99 |
| Paypal/CC | Channel Islands | £9,99 |
| Paypal/CC | Ireland | £13,99 |
| Paypal/CC | Northern Ireland | £44,99 |
Import taxes, duty fees and duty costs
No additional taxes or duty fees are being charged when ordering from us. You can expect your parcel to be processed in the same manner as before Brexit.
Value of goods
Concerning the Brexit regulations, an invoice value limit applies to all orders whose value of goods exceeds £162 (total invoice amount). Orders with a value above cannot be processed by us.
Delivery Time / Availability
Your order will be delivered within 5 business days from the day of the handover of the parcel to Royal Mail/ Parcelforce/ GLS. Orders via PayPal and Credit Card are generally ready for shipping within 24 hours (excluding weekends and holidays). Please note, that due to Brexit regulations there may be delays on behalf of couriers and Customs Clearance. Therefore your order is likely to need longer than usual.
Tracking
Please get in touch with our customer service who will provide the parcel/ tracking number for you. You can track your parcel at https://gls-group.eu/EU/en/gls-partner-united-kingdom by entering your parcel number.