We have recently switched our online shop to a new system. Here are the most important questions and answers!
We recently migrated the Impericon online shop to a different system. Here are some questions and answers about it.
Do I Need To Create A New Customer Account?
If you already have a customer account with Impericon, it will still exist. To continue using it easily, simply follow this link and set a new password. You should have also received this link via email from us. If you don't have a customer account yet, you can register here.
Where Are My Previous Orders / Pre-Orders?
As part of the switch to the new system, previous orders are no longer visible in the customer account. All orders still exist and will be processed as usual. Once they are shipped, you will receive a notification via email with the tracking information. Unfortunately, wish lists are currently not visible.
How Do I Return Items?
Our service pages are now embedded in a widget located at the bottom left of the website. Alternatively, here is the link to the service pages.
From now on, our online shop can offer you an even better shopping experience, including more payment options and a more convenient checkout. Have fun shopping!
If you still have urgent questions about the new shop despite our article, please feel free to contact our customer service under Support.
