§ 1 Area of application

These terms and conditions regulate the contractual relationship between you and us, IC Music And Apparel GmbH and are valid only for business relations with consumers for the purposes of §13 Civil Code. The consumer according to this regulation is every person who closes a legal deal for a purpose, which can be added neither for a commercial or an independent professional activity. The terms and conditions are valid for the offers on the domain www.impericon.com and our printed catalogues. We complete your order based on our terms and conditions that are valid at the time of placing the order. Our terms and conditions are available in our printed catalogues sent by us and are available to you on our internet site www.impericon.com.

§ 2 Contractual languages

Contractual languages are German, English and French.

§ 3 Conclusion of contract

You can order on the internet from us via our homepage www.impericon.com. The representation of the products shown neither in our online shop nor in our printed catalogues an obligation offer for the purposes of §145 Civil Code. In the shopping cart you can initiate the order process using the button “Proceed to Checkout”. After entering your personal data you will find a summary of your order at the final step of the order process. There you can take a look at your order again and have the option to make changes if necessary. By using the button “Confirm Order” you place a binding offer regarding the chosen items. After placing your order you will receive the confirmation of the receipt of your order (order confirmation) via email. This email is not an acceptance of the offer made by you. It should inform you merely about the fact that we have received your order. The contract of sale comes into being when we confirm the shipping of your items (shipping confirmation) or acknowledge the order via a second email. Your contracting partner is the IC Music And Apparel GmbH. You can find your orders in your account. Under the button “log in” you can see your order data after input of the email address and the password.

§ 4 Delivery

Delivery of products in stock can take approx. 10-14 working days. All delivery times or delivery periods are non-binding, they are based on an agreement. The preceding information about prospective dates of delivery or delivery timescales is non-binding, unless it has been expressly agreed between the consumer and us. In the case of an expressly agreed date of delivery if there is a delay in delivering the order you must allow us an extension of up to 2 weeks. If we are unable to deliver within the timeframe given you are entitled to withdraw from the sale agreement. Should an item not be available for delivery within the given timeframe, we will inform you as quickly as possible of the date of delivery, or alternatively that the delivery cannot occur.

§ 5 Return instruction

Right of Return

You can return any received item without providing a reason within 30 days. The period of returning begins with receipt of this instruction for the right of returning, but not before the receipt of goods by the recipient (in case of recurring delivery of the same item not before receipt of the first partial delivery) and not before complying with our duty of information according to sec. 246, subs. 2 in conjuction with sec. 1 subs. 1, 2 EGBGB and our duties according to sec. 312 g, subs. 1, clause 1 BGB in conjuction with sec. 246 subs. 3 EGBGB. To ensure observance of the deadline, dispatch the goods or your return request within this period. The return will in any event be at our risk and expense.

Please return your goods as follows:

You can arrange the free collection of your return through www.myhermes.co.uk/returns/impericon. Please register, set a collection date and print your return label.

The following goods are excluded from the right of return:

1. Goods which were fabricated after sale to the customers specification or tailored to particular needs cannot be returned because of their appearance and workmanship

2. CD´s, DVD´s or Software in an unsealed condition

3. tickets and ticket bundles ( e.g. t-shirt and ticket)

4. unsealed piercings (plugs, tunnels)

Return Consequences

In case of an impairment of the goods and the exploitations (e.g. usage advantages for example so that they cannot partially or in a worse state be given back), you have to pay the compensation.

If the goods you received can be traced back to your usage which exceeds the checking of the goods and its function. Under “checking the goods and its function” one understands the testing and trying the goods, as it is possible and usual in a physical store. Repayment is required within 30 days. The deadline starts once you have requested the return or have shipped the goods back to us. In our case, this process starts once we have received the goods back.

Return Instructions

For more information please read our shipping and returns section on the website. For the return, please use the original packaging material or pack the items in such a way that they arrive in good condition with us. With the return of shoes please use another bag or box and not the shoe cardboard box as the sole outside packaging as the resale of a shoe with damaged box is not possible. In addition, we ask you not to remove the original tags and for hygienic reasons with underwear and laundry not to remove any protective coverings. Also with non-observance of the requests your right of return continues without limitation. Also pay particular attention to the accuracy of your bank information. We are not held liable for any financial problems if you happen to provide us with incorrect details.

§ 6 Delivery Costs

For each delivery to the UK we charge £2.99.

§ 7 Payment

We accept payment by Paypal and credit card.

a) PayPal

The payment occurs immediately from your Paypal Account to ours with the address paypaluk@impericon.com.

b) Credit Card

We accept VISA, Mastercards and Maestro-Cards. The handling of payment details are encoded and offers you secure processing of your data and a quick and uncomplicated payment.

§ 8 Care

Please note the wash instructions found on the items. We do not compensate damages caused by incorrect cleaning.

§ 9 Reservation of Ownership

All items remain unreserved property of IC Music And Apparel GmbH until payment is fulfilled.

§ 10 Duty of Secrecy

We strictly keep the duty of secrecy. All information relating to the order as well as personal information given by customers will be saved by IC Music And Apparel. Stored personal information will be only transmitted to the responsible shipping company for the delivery of items. All personal information will be kept in confidence and used in line with adaptive data protection laws. For marketing purposes we maintain a data exchange with other mail order companies as well as service providers. Unless you advise us not to do so your personal information will be transmitted to those companies and providers. More information you can find in our Privacy Policy.

§ 11 Consumer Rights

Consumer rights are valid for all disputes which originate from or on account of this arrangement to the exclusion of the UN-purchase right.

§ 12 Severability Clause

Should a regulation of these general terms of business be ineffective, the effectiveness of the remaining regulations is not thereby affected.

§ 13 Identity of the contracting partner

IC Music and Apparel GmbH
Unit 8
Cariocca Business Park
2 Hellidon Close
Manchester
M12 4AH

Impericon is a Division of
IC Music and Apparel GmbH
Deutscher Platz 4
04103 Leipzig
Germany

Phone: 08452658306
Fax: +49. 341.218 290 29
Web: www.impericon.com
E-Mail: shop@impericon.com

Administration of business: Ulrich Schröter, Martin Böttcher
Register of companies District: Court Leipzig
Company Registration Number: HRB 25392
VAT-ID-Nr.: DE 267330102